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2024 PRASE winners


Galaxy FBO ADS is #1 US FBO. Wilson Air Ctr CHA #2, Texas Jet FTW #3, Pentastar PTK #4, Monterey Jet Ctr MRY #5.

Best US Independent is Texas Jet FTW. Most Improved is Wilson Air Ctr CHA.
Best US FBO Chains: Small (3–10) Galaxy FBO, Large (11+) Million Air.

Pro Pilot readers returned 707 survey forms in the 51st annual PRASE (Preferences Regarding Aviation Services and Equipment) Survey of 2024. Original Pro Pilot FBO Survey initiated in 1974.


Galaxy FBO ADS

US   Galaxy FBO ADS

Independent   Texas Jet FTW

Most Improved   Wilson Air Ctr CHA

Small Chain   Galaxy FBO

Large Chain   Million Air

Top International FBOs/Handlers

Canada   Skyservice YYZ

Mexico   Cabo San Lucas FBO CSL

Caribbean  Bohlke STX

Latin America  Mapiex Intl PAC

Europe  Farnborough Airport FAB

Middle East & Africa  Jet Aviation DXB

Asia  Hong Kong Business Av Ctr HKG

FBO Personnel

Line Tech  Jason Gray, Monterey Jet Ctr MRY

CSR   Kawai Lopez, Monterey Jet Ctr MRY

Other services

Catering – each region has a winner with no overall national title.

Northeast – Rudy’s NJ area

South – Silver Lining MIA area

Midwest – Fivestar Gourmet PTK

Fuel Brand

Phillips 66

Aviation Fuel Credit Card

AVCARD by World Fuel Services

Intl Trip Planning

World Fuel Trip Support

Duncan Aviation

Pro Pilot Writer  
Karsten Shein


The Professional Pilot PRASE Survey is an annual tabulation of customer opinions of aviation ground services. Executives in charge of flight departments, aviation managers, chief pilots, CEOs, and other qualified subscribers to Professional Pilot magazine are polled once a year in order to determine the PRASE Winners’ List. Pro Pilot’s PRASE is the gold standard of aviation ground service leaders.

Pro Pilot uses a multistep process to ensure accurate PRASE Survey results.

1  PRASE voting ballots were sent to subscribers in different waves.

•  Digital forms were sent to subscribers directly in Sep 2023.

• Subsequently, forms were mailed with the Oct 2023 issue of Professional Pilot

• Additional direct mailings were sent to Pro Pilot subscribers in Nov 2023, and electronic forms were e-mailed in Sep, Oct, Nov, and Dec 2023, and in Jan, Feb, and Mar 2024.

•  PRASE Survey form was shared on www.propilotmag.com, and PP social media accounts –Facebook, LinkedIn, Instagram, and Twitter. We monitored closely every form received. Only Pro Pilot subscribers’ votes were accepted.

Subscribers were instructed to return their completed ballots to Professional Pilot in Alexandria VA. Cutoff date for the 2024 PRASE Survey was Mar 31, 2024. Late ballots were not included in the tally.

Strict checking and verification was done and only 1 ballot per participant was allowed. Voting was restricted to qualified Pro Pilot subscribers only.

In categories where they compete, members of organizations or individuals were not permitted to submit ballots. Public relations, marketing, and advertising personnel are ineligible. PRASE Survey results are based on operators’ experience during the past year only. Pro Pilot does not use evaluations and/or results from previous years.

Ballots are checked thoroughly to ensure all information listed is current and correct.

Careful verification of FBO names is made since some names change because of mergers or acquisitions. The 2024 PRASE Survey received a total of 707 ballots. Of these forms, a total of 547 met the Pro Pilot acceptance criteria and were used in the analysis. There were 160 ballots disqualified due to inconsistencies, errors, duplications, or lack of required information.

2  Qualified ballots were transferred into a database and sent to Conklin & de Decker, a JSSI company, for analysis.

3  Database information was analyzed and tabulated by Conklin & de Decker at its headquarters in Arlington TX.

A precount was accomplished as a preliminary step, followed by a final count to determine the rankings and winners.

The winners’ list was finalized on April 12, 2024.

For a full view of the 2024 PRASE winners results… click here